Business

Ratings en certificeringen

Wanneer je delen van de klantreis aan ons uitbesteedt, blijf je als hypotheekaanbieder verantwoordelijk om aan toezichthouders aan te tonen dat jouw hypotheekportefeuille op een zorgvuldige en compliant manier wordt begeleid. Onze hypotheekservicing is robuust en wordt continu getoetst aan de geldende wet- en regelgeving. Zo kun je bouwen op externe assurance en certificeringen (ISO en ISAE) en kennen onze services de hoogste Fitch ratings van Europa,

Sfeerbeeld Quion. Een man kijkt naar kubus in zijn handen op het strand.

Fitch Ratings: highest ratings in Europe

Since 2005, our primary and special servicing activities have been assessed annually by Fitch Ratings: an independent body that assigns ratings to companies in the financial sector.  In fact, that year we were the first mortgage servicer to be rated by Fitch.

Fitch gives our a rating for primary servicing (RPS) and special servicing (RSS).  Ratings are given on a scale of 1 (strong) to 5 (weak).

For three years in a row, Quion has scored the highest Fitch ratings in Europe for both primary and special servicing: 
RPS1- and RSS1-. 

ISAE 3402: reliable processes and controls

We have an ISAE 3402 type II statement. In this statement, Deloitte Accountants, as independent auditor, indicates that our internal processes and controls have operated reliably. The auditor assesses whether our processes meet the set standards. Are all controls effective? Then we receive an ISAE 3402 statement.  

More information on ISAE 3402

ISO 27001: handling information securely

Every day we process the personal data of thousands of households in The Netherlands. It goes without saying that we handle this with care. Since 2017, we have been working in accordance with the recognized standard of ISO 27001. This standard gives structure to our management system around information security. In this way, we not only ensure the security of the data of all those thousands of households for whom we process mortgages, but also the data of our own employees. 

More information on ISO 27001 

Do you have specific assurance needs?

We are always pleased to give you insight into the various options.